Common Frequently Asked Questions . . .

Q: Why are there individual versions of DataMaster for each platform?
A: Each GM platform has a unique data stream which includes much engineering data not normally seen. We provide the user access to ALL the data so they can decide what is useful. As a result, each DataMaster version is tailored to a particular platform's individual datastream, and not compatible with other platforms.
Q: Is there a way to start and stop data recording without using the Mouse?
A: Yes. After opening a file and preparing to record data, use the Tab key to shift focus to the Auto button. To begin recording, press the space bar. To end recording, press the space bar again. To restart again, you will need to use the tab or left arrow key to shift the focus to the "Auto" key again.
Q: When I exit the record mode, only the last 50 records of data were saved. What Happened?
A: When this occurs, the most common cause is that the program was in monitor mode, not recording mode. When in monitor mode, only the last 50 records are retained and saved.
Q: Is there a way to scroll back and forth through the playback records without clicking on the scrollbar control?
A: Yes. After clicking on the scrollbar or the graph display, the records may be individually scrolled by using the left and right arrow keys.
Q: How come the graph has no scaling?
A: This is because each item on the graph would have a totally different scale, resulting in too much to show in the limited space available. Use of the graph to view trends and points of interest which can be zoomed in and examined in detail using the SnapShot display in conjunction with the main display.
Q: After exporting my data in CSV format, when I load it into Excel some of the values are changed. What is causing this?
A: The newer versions of Excel automatically import CSV files using the "general" format for cells. In some cases, this causes certain values to be interpreted as a date, and Excel replaces the original data with a date. The workaround is to rename the file with a "TXT" (or other) file extension, and excel will then prompt you via a wizard on how to import the data. This allows you to select Text or Numeric as your datatype, and the original data will be preserved.
Q: I've noticed some "glitches" in the data that is recorded. What Happened?
A: On some of the early ECU's (1992 and earlier), this occurs when interrogating at the maximum sample rate. Basically, these older PCM designs do not have enough "headroom" to simultaneously run the engine and provide data at the maximum rate, thus some datapoints are skipped. Try reducing the sample rate to 5 or less samples/second.
Q: I want to record a run longer than the 16,000 record limit. Is this possible?
A: Yes, you can record an unlimited length run, but the playback program will only allow display of the first 16,000 records. 16,000 records represents almost 30 minutes of continuous recording at the maximum sample rate of 10/second. If you require a longer time interval, slow down the sample rate as required to meet the 16,000 record limit.
Q: I can't get the sample rate all the way to 10. What's the problem?
A: The actual sample rate is dependant on the particular PCM, the speed of your PC, and the "Options.. Display" setting on the Data Acquisition screen. To maximize the sample rate, select the "Update Off" or "Update Partial" setting. This frees the PC to spend its time collecting data, instead of drawing on the screen.
Q: I get a message the printer is not installed every time I start up DataMaster. How do I fix this?
A: This can happen if the Windows system printer was deinstalled after DataMaster has been run. The best workaround is to reinstall any printer (even if there is not one connected to the system).

 


 
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